SaskTel Outage Affecting Customers Province wide: UPDATED - Notice Has Ended

(Last Updated On: January 28, 2019)

UPDATE: At 12:30 PM, Monday, January 14th, 2019, Sasktel has stated on Twitter that the issue appears to have been resolved

 @SaskTelSupport 

12:30 PM: The outage affecting long distance and toll free in Saskatchewan appears to have been resolved. We’re continuing to monitor the situation throughout the day. Thanks for your patience. #skoutage

@SaskTelSupport 

An outage affecting many SaskTel landlines, cell phones, long distance and 800 numbers is hampering communications across the province.

Police services around the province, are posting notices that their non-emergency phone lines are down. Saskatoon, Prince Albert, and Regina city police services, as well as the RCMP have been affected.

Emergency calls can still be made to 911.

Residential and business customers across the province are also reporting issues, though not all are completely without service. Attempts to call from working SaskTel landlines, for example, to a Telus cell phone customer have resulted in an erroneous message that the number being called is not in service.

Well over two hours into the issue, SaskTel has provided no information in their outage reports on their website, but has been using Twitter to provide limited details.

SaskTel Support @SaskTelSupport 9:21 AM – 14 Jan 2019

We have received a number of reports from customers unable to reach SaskTel via any toll free number. We can still be reached by dialing 611. We are investigating, but do not have an estimated time for repair. #skoutage

SaskTel Support @SaskTelSupport 9:21 AM – 14 Jan 2019

SaskTel Support @SaskTelSupport 9:29 AM – 14 Jan 2019
9:26 AM: We are aware of issues with not being able to call Long Distance and Toll Free Numbers from landlines or cell phones. We are working to fix this issue as quickly as possible and will update this post when more info is available. #skoutage

SaskTel Support @SaskTelSupport 9:29 AM – 14 Jan 2019

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Joanne Francis is the Editor and Journalist for Nipawin News

Post Author: Joanne Francis

Joanne Francis is the Editor and Journalist for Nipawin News