SaskTel Issues Phone, Cellular, Internet, and MaxTV Service Alert - Notice Has Ended

(Last Updated On: October 20, 2017)

Update: ADVISORY ALERT ENDED Friday, October 20th 2017  9:33 AM 

Update: 1:48 pm Thursday 19 October 2017

In the event of an emergency, you may resume using your telecommunications services to contact emergency services.

The majority of SaskTel services are not impacted by the commercial power outage as sites remain operational through back-up batteries and generators.

If you are experiencing service issues please contact the SaskTel Support Centre at 1-800-727-5835 (1-800-SaskTel).

SaskTel Alert Issued at 11:18 Thursday 19 October 2017

Due to the widespread power outages caused by windstorms earlier this week, there is the potential for SaskTel service outages, including home phone, cellular, Internet, and maxTV services until power is restored for business and residential customers.

All SaskTel sites have back-up batteries in the event of a power outage. However, as the power outage continues, they will eventually lose battery life. SaskTel is placing generators at key locations throughout the province, however, due to the number of sites involved, not every site will be backed up by a generator.

SaskTel is working closely with the Provincial Emergency Operations Centre and SaskPower to coordinate efforts during this situation.

If your experience an emergency situation and do not have access to telephone communications you must physically contact a member of your emergency services for assistance.

Post Author: Joanne Francis